{"id":189,"date":"2024-06-10T08:15:49","date_gmt":"2024-06-10T08:15:49","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=189"},"modified":"2025-03-24T09:26:03","modified_gmt":"2025-03-24T09:26:03","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/shop.souks.es\/en\/envios-y-devoluciones\/","title":{"rendered":"Env\u00edos y devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"189\" class=\"elementor elementor-189\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31841647 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"31841647\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18fa894e e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"18fa894e\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31a854d8 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"31a854d8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18736314 elementor-widget elementor-widget-ecomus-heading\" data-id=\"18736314\" data-element_type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tGastos de Env\u00edo y Tiempos de Entrega\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae4de9d elementor-widget elementor-widget-text-editor\" data-id=\"ae4de9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>Espa\u00f1a (Pen\u00ednsula)<\/strong><\/h5><ul><li>Env\u00edo gratuito en pedidos a partir de 25 \u20ac.<\/li><li>Para pedidos inferiores a 25 \u20ac, el coste de env\u00edo es de 3,90 \u20ac.<\/li><li>No se realizan env\u00edos a Melilla, Ceuta ni las islas Canarias.<\/li><\/ul><h5><strong>Espa\u00f1a (Islas Baleares)<\/strong><\/h5><ul><li>Env\u00edo gratuito en pedidos a partir de 25 \u20ac.<\/li><li>Para pedidos inferiores a 25 \u20ac, el coste de env\u00edo es de 6,90 \u20ac.<\/li><\/ul><h5><strong>Entregas<\/strong><\/h5><ul><li>Garantizamos la entrega de tu pedido en un plazo de <strong>48 a 72 horas laborables<\/strong>.<\/li><li>El horario de entrega es de <strong>9:00 a 20:00 h<\/strong>.<\/li><li>No podemos garantizar una hora exacta de entrega.<\/li><li>Una vez que tu pedido haya sido enviado, <strong>no podr\u00e1 ser cancelado ni devuelto<\/strong> mientras est\u00e9 en tr\u00e1nsito.<\/li><\/ul><h5><strong>Devoluciones<\/strong><\/h5><p>Nos aseguramos de que tu pedido llegue en perfectas condiciones. Si consideras que ha sufrido alg\u00fan da\u00f1o, cont\u00e1ctanos a <strong><a href=\"\/en\/info@souks.es\/\">info@souks.es<\/a><\/strong> adjuntando una foto del estado del producto.<\/p><ul><li>Aceptamos devoluciones \u00fanicamente si el producto <strong>no ha sido manipulado<\/strong> o ha sufrido <strong>deterioro durante el transporte<\/strong>.<\/li><li>Al tratarse de un producto alimentario, el plazo m\u00e1ximo para solicitar una devoluci\u00f3n es de <strong>7 d\u00edas naturales<\/strong>.<\/li><li>Ten en cuenta que nuestro proceso es artesanal, por lo que el color de las especias puede variar ligeramente debido a la calidad de las im\u00e1genes. <strong>Esta variaci\u00f3n no se considera un motivo v\u00e1lido para la devoluci\u00f3n<\/strong>.<\/li><\/ul><h5><strong>Informaci\u00f3n sobre tu Pedido<\/strong><\/h5><ul><li>Los productos se venden de forma unitaria y tambi\u00e9n en packs.<\/li><li>Antes de finalizar tu compra, revisa tu carrito para confirmar los productos incluidos en tu pedido.<\/li><\/ul><h5><strong>Env\u00edos Incorrectos o Incompletos<\/strong><\/h5><ul><li>Aseg\u00farate de ingresar correctamente la direcci\u00f3n de env\u00edo. <strong>No podremos garantizar la entrega si los datos son incorrectos o est\u00e1n incompletos<\/strong>.<\/li><li>Si detectamos un error en la direcci\u00f3n, nos pondremos en contacto contigo para corregirlo. Ten en cuenta que la modificaci\u00f3n de estos datos puede afectar la fecha de entrega.<\/li><li><strong>Los pedidos retrasados debido a informaci\u00f3n incorrecta o incompleta no son elegibles para devoluci\u00f3n<\/strong>.<\/li><\/ul><h5><strong>Entrega en Lugares Especiales<\/strong><\/h5><ul><li>No garantizamos la entrega en hospitales, empresas, universidades o edificios p\u00fablicos, aunque en la mayor\u00eda de los casos se realiza sin problemas.<\/li><li>Si tu pedido se dirige a alguno de estos destinos, facil\u00edtanos un <strong>tel\u00e9fono de contacto y detalles adicionales<\/strong> para asegurar su correcta entrega.<\/li><\/ul><p>Si tienes m\u00e1s dudas sobre devoluciones o cancelaciones, escr\u00edbenos a <strong><a href=\"\/en\/info@souks.es\/\">info@souks.es<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-287804ef e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"287804ef\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Gastos de Env\u00edo y Tiempos de Entrega Espa\u00f1a (Pen\u00ednsula) Env\u00edo gratuito en pedidos a partir de 25 \u20ac. Para pedidos inferiores a 25 \u20ac, el coste de env\u00edo es de 3,90 \u20ac. No se realizan env\u00edos a Melilla, Ceuta ni las islas Canarias. Espa\u00f1a (Islas Baleares) Env\u00edo gratuito en pedidos a partir de 25 \u20ac. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-189","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Env\u00edos y devoluciones - Souks.es<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.souks.es\/en\/envios-y-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Env\u00edos y devoluciones - Souks.es\" \/>\n<meta property=\"og:description\" content=\"Gastos de Env\u00edo y Tiempos de Entrega Espa\u00f1a (Pen\u00ednsula) Env\u00edo gratuito en pedidos a partir de 25 \u20ac. Para pedidos inferiores a 25 \u20ac, el coste de env\u00edo es de 3,90 \u20ac. No se realizan env\u00edos a Melilla, Ceuta ni las islas Canarias. Espa\u00f1a (Islas Baleares) Env\u00edo gratuito en pedidos a partir de 25 \u20ac. 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